Cathay Pacific: Family Flying Airline Review

Our Globetrotters are reviewing 30 of the world’s leading international airlines for their family-friendliness. Our reviews cover the airline’s policies and service offerings that the average family will deal with when flying standard economy class. For more details on the Globetrotters reviews and ratings referenced, please see the lead article.

First up we are reviewing Cathay Pacific which was ranked number 1 airline by Skytrax in the 2014 Passengers Choice Awards and by leading airline safety body JACDEC.

Update 2018: It seems Cathay Pacific has fallen a little out of favour, dropping (controversially) to 12th in JACDEC’s ratings and slipping down to 6th in the World Airline Awards. But has there been notable service changes for families?

Code: CX

Base: Hong Kong

Alliances: OneWorld

Skytrax World Airline Rewards 2018: 6

JACDEC Rating 2018: 12

Cathay Pacific Pregnancy Policy

For all pregnancies, after 28 weeks a medical certificate dated within 10 days of flying is required.

Uncomplicated multiple pregnancies are accepted up to 32 weeks; single pregnancies up to 36 weeks. If you have a ‘complicated pregnancy’ a medical clearance form needs submitting no later than 48 hours prior to departure.

Cathay Pacific Newborns Policy

Infants cannot travel for 48 hours after birth and a medical clearance certificate is required if travelling within 7 days of delivery.

Flying Cathay Pacific with Infants (under 2 years)

A maximum of two infants can sit with a full-fare paying adult; one of these children must be over 6 months old and able to sit in an infant car seat, paying the full child fare, the other in your lap.

From 6 months to 2 years an infant can sit on adult laps, in your own approved car seat or they can provide a child restraint seat (pictured) which can be used by children up to 3 years or 20kg.

Personal food items should not require reheating and chilling as for hygiene reasons staff will not be able to do so.

Cathay Pacific Baby Bassinets

Requests can be made at the time of booking for a bassinet. Their bassinets measure 76.2cm x 38.1cm x 20.3xm for babies up to 12kgs. They suggest infants ‘may be uncomfortable’ after 6 months but this does not stop you from requesting.

Flying Cathay Pacific with Children (2-11 years)

They refer to their younger passengers as Junior VIPs. Children’s fares are charged at approximately 75% of the adult fare.

Children aged 2 to 3 years can use a lap belt, their own seat or a child restraint seat as mentioned above. They have an extensive guide on their website as to what devices are allowed and which air crafts can handle various safety devices.

For passengers aged 3 to 6 years old they will provide a fun pack, including stationery, games and activity books.

Children meals must be ordered in advance and are served with colourful cutlery sets.

Use of sleep devices (eg Bed Box) on Cathay Pacific

Although sometimes controversial, Cathay Pacific provides clear stipulation that sleep devices that do not affect the functionalities of the seat or cause any impact on other passengers’ comfort, such as JetKids BedBox are accepted.

LIKE THIS? WHY NOT TRY

Surviving an overnight flight with kids on Norwegian

Devices that are not accepted (due to the fact that they attach to the chair are Fly LegsUp and Flyebaby hammock.

You can see our detailed review of sleep devices and airline policies HERE.

Unaccompanied Minors

Guests aged 6 years up to 12 years travelling alone must be registered as unaccompanied minors. Aged 12 to 18 years a child can travel as an unaccompanied minor at the parent’s request. Arrangements must be booked at least 24 hours in advance.

Transfers covering a time greater than 5 hours cannot be accommodated and they will only assume responsibility for the passenger from 90 minutes before the flight. Charges, as quoted on their website, are USD $50 – $100 depending on the journey destination. The service cannot be provided on all flights.

Baggage Allowances

Luggage allowances seem to vary a lot by route. Specific for infant tickets they can have baggage in the hold of a maximum combined weight of 10kg. On board, you can take a bag with infant supplies, a collapsible bassinet, a collapsible umbrella stroller and an approved car seat. I could not find any specifics on weight or number of equipment pieces in the hold.

Frequent Flyer Programs

I was disappointed on first reading the conditions for Cathay Pacific’s Marco Polo club to see that it was only open to those over 18 years and a US$50 joining fee applied. However, on closer investigation, they are part of the One World Alliance and you can sign family members up to the Asia Miles rewards program for free. Children aged 2 to 18 years are eligible to apply and you can group points together under a “Redemption Group”.

Got a long layover in Hong Kong? Try Hong Kong SkyCity Marriott

The Globetrotters View of Cathay Pacific

I am surprised to say that despite all my globetrotting days before and after children and using Hong Kong as a stopover hub on several occasions I have never actually flown Cathay Pacific – shame on me!

Their family policies are fairly standard. I do like the child seat option for children under 3 – my Miss Z is still a small girl even at 5 and I really could have used a better fitting device than a standard lap belt when she was smaller, without the hassle of bringing car seats on board.

I don’t think you can go too far wrong flying with such a reputable airline but we’d love to add some more personal reviews – get in touch with us to leave your review.

More things to do while you’re in Hong Kong

Pop over to this great guide on things to do on a Hong Kong layover for more ideas on what to do during a city stopover.
There’s also a useful family hotel guide here.

Check out some of these great attractions from our partner Get Your Guide:

Disclaimer: The information provided on this page is a guide only, gathered from public sources and correct at the time of going to print (May 2015 – updated January 2019). Please consult the airline’s own website before booking any family travel with this airline. This review is not an endorsement of Cathay Pacific’s services and I am in no way affiliated with the airline. For further information on airline ratings used and airline alliances, please consult my introductory article here.

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Before you go! Have you seen our guide on what to pack for family air travel or how to get the airport with kids?

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